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Terms of Service
Please read these Terms carefully before using our website, applications, or services. By accessing or using any RevuFlex service, you agree to be bound by these Terms. If you do not agree, you must not use our services.
1. About RevuFlex
RevuFlex Ltd ("RevuFlex", "we", "us", or "our") is a private limited company incorporated in England and Wales under company number 17120351. Our registered office is at 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
We operate revuflex.com and any associated subdomains, mobile applications, and software products published under the RevuFlex name (collectively, the "Services"). Our Services include:
- Published Applications: Consumer and business mobile or web applications developed and published by RevuFlex, including The Kiss App and future titles.
- Client Development Services: Custom software development, including mobile apps and websites, delivered to clients under a separate project agreement.
- Website: The revuflex.com website used to market and describe our company and services.
2. Acceptance of Terms
By accessing or using any part of our Services, you confirm that:
- You are at least 18 years of age, or if you are between 13 and 17, that you have obtained verifiable parental or guardian consent;
- You have the legal capacity to enter into a binding agreement;
- You have read, understood, and agree to be bound by these Terms and our Privacy Policy;
- Where you are acting on behalf of a company or organisation, you have authority to bind that entity to these Terms.
3. Published Applications
3.1 Licence to Use
Subject to your compliance with these Terms, RevuFlex grants you a limited, non-exclusive, non-transferable, revocable licence to download and use our published applications for your personal, non-commercial purposes. This licence does not include the right to sublicense, sell, resell, transfer, assign, modify, translate, create derivative works of, reverse engineer, disassemble, decompile, or otherwise exploit our applications or their content.
3.2 Subscriptions and Payments
Certain features of our applications are available on a subscription basis. Where a fee is charged:
- All prices are displayed inclusive of applicable taxes unless otherwise stated;
- Subscriptions are billed on the cycle specified at the time of purchase (monthly or annual);
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period;
- Payments are processed by the applicable app store platform (Apple App Store or Google Play) or directly via Stripe. RevuFlex does not store your payment card details;
- Refunds are governed by the applicable app store's refund policy or, for direct purchases, by our refund policy set out in Section 3.3.
3.3 Refunds
For direct purchases processed through RevuFlex (outside of app stores), you may request a full refund within 14 days of your initial purchase if you have not materially used the paid features. Contact us at legal@revuflex.com. Refunds will be processed within 14 calendar days of approval.
For purchases made through the Apple App Store or Google Play Store, refund requests must be directed to the respective platform in accordance with their policies.
3.4 User Conduct
When using our applications, you agree not to:
- Use the service for any unlawful purpose or in violation of any applicable laws or regulations;
- Harass, abuse, threaten, or harm any other user;
- Upload, transmit, or share content that is illegal, defamatory, obscene, hateful, or that infringes third-party intellectual property rights;
- Attempt to gain unauthorised access to any part of our systems, servers, or databases;
- Use automated scripts, bots, or scrapers to access or collect data from our applications;
- Impersonate any person or entity or misrepresent your affiliation with any person or entity;
- Introduce viruses, malware, or other harmful code into our systems;
- Interfere with or disrupt the integrity or performance of the Services.
3.5 Account Termination
We reserve the right to suspend or terminate your account and access to our applications at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law.
4. Client Development Services
4.1 Project Agreements
All custom development work (mobile applications, websites, or related software) is governed by a separate written project agreement ("Project Agreement"). These Terms apply to the extent not superseded by the Project Agreement. In the event of any conflict, the Project Agreement shall prevail.
4.2 Scope of Work
The scope, timeline, deliverables, and fees for any development project will be defined in the applicable Project Agreement or Statement of Work. Any changes to the agreed scope must be requested in writing and approved by RevuFlex. Additional work outside the agreed scope may incur additional charges.
4.3 Payment Terms
Unless otherwise specified in the Project Agreement:
- A deposit of 50% of the total project fee is payable upon signing the Project Agreement;
- The remaining balance is payable upon delivery of the final deliverables;
- Payment is accepted via bank transfer or by card through our Stripe payment link;
- Invoices are due within 14 days of the invoice date;
- Late payments may incur interest at 8% per annum above the Bank of England base rate, pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.
4.4 Intellectual Property in Client Projects
Upon receipt of full payment, RevuFlex assigns to the client all intellectual property rights in the custom deliverables created specifically for that client, excluding:
- Any pre-existing intellectual property owned by RevuFlex ("RevuFlex Background IP"), including frameworks, libraries, tools, and methodologies;
- Any third-party open source or licensed components, which remain subject to their original licences.
RevuFlex grants the client a perpetual, royalty-free licence to use RevuFlex Background IP solely to the extent necessary to use and maintain the delivered project.
4.5 Client Responsibilities
The client agrees to provide all necessary materials, access, and approvals in a timely manner; ensure that content supplied does not infringe third-party rights; nominate a single point of contact; and review deliverables within agreed timeframes. Delays caused by the client may result in adjusted timelines or additional charges.
4.6 Warranties
RevuFlex warrants that development services will be performed with reasonable skill and care. We will correct material defects reported within 30 days of delivery at no additional charge, provided defects were not caused by client modifications.
5. Intellectual Property
All content, design, code, trademarks, logos, and other materials on the revuflex.com website and in our published applications are owned by or licensed to RevuFlex and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or exploit any RevuFlex intellectual property without our prior written consent.
6. Third-Party Services
Our Services may integrate with third-party services. RevuFlex is not responsible for third-party content, privacy practices, or availability. We use:
- Stripe: For payment processing. Subject to Stripe's Terms of Service.
- Apple App Store / Google Play: For application distribution, subject to their respective agreements.
7. Disclaimers and Limitation of Liability
7.1 No Warranties
To the fullest extent permitted by law, our Services are provided "as is" and "as available" without warranty of any kind. We do not warrant that Services will be uninterrupted or error-free.
7.2 Limitation of Liability
Nothing in these Terms limits RevuFlex's liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Subject to the above, RevuFlex's total aggregate liability shall not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim, or (b) £100. We shall not be liable for indirect, incidental, special, consequential, or punitive damages.
7.3 Consumer Rights
If you are a consumer in the UK or EU, you retain statutory rights that cannot be excluded by these Terms, including rights under the Consumer Rights Act 2015.
8. Indemnification
You agree to indemnify and hold harmless RevuFlex, its directors, officers, employees, and agents from any claims, liabilities, damages, or expenses arising out of your use of the Services, your violation of these Terms, or your infringement of any third-party rights.
9. Privacy
Your use of our Services is governed by our Privacy Policy, incorporated into these Terms by reference.
10. Modifications to Terms
We may update these Terms from time to time. For material changes affecting paid services, we will provide at least 30 days' notice by email where we hold your address. Continued use after the effective date constitutes acceptance of the updated Terms.
11. Termination
You may stop using our Services at any time. We may terminate or suspend your access immediately for any breach of these Terms. Provisions that by their nature should survive termination shall survive, including intellectual property, disclaimers, indemnity, and limitation of liability clauses.
12. Governing Law and Disputes
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer protection laws grant you rights in your local courts.
Before initiating formal proceedings, please contact us at legal@revuflex.com to attempt informal resolution.
13. Miscellaneous
These Terms constitute the entire agreement between you and RevuFlex regarding the Services. If any provision is found invalid, it shall be modified minimally to be enforceable; remaining provisions continue in full effect. Our failure to enforce any right does not constitute a waiver. You may not assign your rights without our prior written consent. RevuFlex shall not be liable for failures caused by events beyond our reasonable control.
14. Contact
Questions about these Terms? Reach us at:
- Email: legal@revuflex.com
- Address: RevuFlex Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Company Number: 17120351